About Us & Testimonials
alex murphy
19/06/2023
Love my new fire place. Craig was brilliant from start to finish and helped me pick everything.
Would recommend 100% ????
Victoria Atherton
25/05/2023
We are delighted with our new wall mounted gas fire from Burning Desire. Not only has it saved space in our living room but it has given it a modern face-lift as well as a focal point. It is operated by remote control for ease of use with varied settings and the heat output is fantastic. From advice in the showroom to fitting in our home, service from Burning Desire was first class and we would 100% recommend them.
paul petzer
31/03/2023
Thank you all at burning desire for the great responsive and very attentive service. You guys are fantastic communicators and helped us with everything, no request or query was too much for you. We would unreservedly recommend you to anyone who wants a log burner! Five stars well earned. Paul and Bethan
Stuart Tomkinson
07/03/2023
Delighted with our Evonic electric fire and surround. Would definitely recommend Craig and all the team at Burning Desire. Nothing is too much trouble, so much choice and help and guidance where needed. The install was excellent too, no mess, no fuss, faultless.
What more could you ask for ????
Maureen Wilson
05/03/2023
Bought our fire here a while ago the gentleman today was so helpful really pleasent
Suzanne Kinder
25/02/2023
I was blown away with the service I received at Burning ???? Desires
Craig was really helpful and helped me to design my media wall suggest a fire and then brought in great professions to do the job ! Highly recommended ????
Andy Simpson
24/02/2023
Beautiful fire fitted a couple of weeks ago. More problematic fit than anticipated but the two engineers did a great job under quite trying conditions, adapting the fit to the circumstances they found. The whole experience was as painless as possible. Not quite decided on the surrounding paintwork colour yet.
Chris Evans
02/01/2023
Thanks very much for the install of my fire.friendly reliable and good customer service
Michael Donohoe
21/12/2022
Very helpful, great displays
Tina & Peter Morris
We were recommended to Burning Desire by a friend at work and as we like to use local businesses we went for a look around their showrooms.
Craig was lovely, he asked what we wanted and advised us rather than try any pressure selling, which we hate. He took us to a display which was almost identical to what we were looking for.
As we were refurbishing our entire new home, the installation of the fire had to fit within a certain time schedule and Burning Desire assured us that they could fit the fire within that time frame.
Even though our chimney needed sweeping and the existing fire was ‘badly fitted’ the installers were very efficient, polite and cleaned up really well. What we have now is the focal point of our lounge – a gas fire with great output and limestone fireplace that fits with and adds value to the rest of our home.
We even have a remote control for it so we don’t have to bother with kneeling in front of it!
Elizabeth & Robert Liptrot
Elizabeth Liptrot and her new fire... “We are delighted with our new stove! It definitely has the wow factor!
It has not only brought the room extension into the house, but also it has made the whole home more relaxing.
We cannot wait for Christmas now! Burning Desire were extremely professional and built the fireplace in two days with no fuss or disruption.
We would definitely recommend them – we love it!”
Ms Kenedy and Mr Frith, Haslingden
Ben (Burning Desire) listened to what we wanted to do with the two fires and added his expertise to our ideas.
They installed the fires and surrounds within 2 days with no disruption and left both areas really clean. I wish I had done it years ago!
Neil and Cheryl (and Chloe) Munroe
After shopping around we were quite disappointed by the lack of customer service being given by several fireplace centres and were ready to just give in and get a gas fire. One last search online and Burning Desire came up with their family photograph and we gave them a go.
Right from the start we knew it was the right choice, as Lorraine wasn’t too pushy in the showroom and Ben gave really helpful advice.
The installation went well – despite having to re-adjust the structural integrity of the fireplace – and they cleared up everything with no fuss. We – but especially Chloe – would like to thank Burning Desire for our lovely new fire which has quickly become the heart of our home.
Tom Warman
I wanted to make an impact and add the wow factor, so I was looking for a dramatic change and high end products.
Peter and Denise Bolton
Thanking you once more for your part in the planning and construction of the fire and fire place and as you can see it looks superb
Graham & Stella Edge
Retired local government officer, Graham Edge, tells us about his fire ...
“We really wanted a gas fire, but in the style of a log burning effect. That way we have the remote control at the push of a button, without all the messing. Our chimney breast presented a unique challenge as it is on the outside of the building and therefore restricted the gap space for the fire inside. Burning Desire accommodated all our requests and did as they said they would – sort it all in one day!
Philip & Anne Sweeney
Retired Fireman, Philip Sweeney explains how his new fire has improved his house...
“We had our new fire installed back in February and I can quite honestly say that it is the best thing since sliced bread!
We used to have a gas one before (living coal effect), but that didn’t really reach the corners of our living / dining room. Since getting this new one we have not had to have the radiator on, so that’s saving us money. I went to Burning Desire because they are local and their showrooms are fantastic!
Richard Marshall
Ben (Burning Desire) listened to what we wanted to do with the two fires and added his expertise to our ideas.
They installed the fires and surrounds within 2 days with no disruption and left both areas really clean. I wish I had done it years ago!
Karen & Ian Buckley
Having previously purchased a gas fire from Burning Desire - we did not hesitate in going to them again.
The size of the room and the fact that it has glass windows on three sides, meant a central location for the fire.
We saw the Stovax double sided woodburning stove displayed in the showrooms and Karen’s ability to visualise this in our room, coupled with Ben’s technical know-how enabled us to go ahead.
Chris & Sue McCardell
We were in the process of moving into our new home and were looking for a wood burning stove on the internet. The Burning Desire website showed us that they were specialists in wood burning stoves and we visited their showrooms on a Saturday. With no pressure or hard sell, Ben assured us that our dream stove was compatible with our requirements and particular chimney / flue situation. As time was of the essence (we had not moved in but were just about to) Ben managed to manoeuvre the ordering / delivery / installation process to suit us. Everything happened as Ben had promised. We are obviously delighted by our new stove and cannot wait for the colder weather!
Andy & Alison Kyme
The whole process from showroom to installation went smoothly and we now have a fantastic addition to our conservatory which was almost ‘out of bounds’ in winter with inefficient radiators.
The stove is a contemporary focal point and we cannot wait to show it off!
